Account
If you haven't received an invoice, follow these steps to resolve the issue:
Check Your Account: Log in to your account and navigate to ""My Dashboard,"" then go to ""My Orders"" to see if the invoice is available there.
Verify Order Status: Ensure that the order status is marked as ""Completed"" (i.e., shipped). Invoices are typically generated only after the order has been completed.
Verify Email Address: Check that the email address associated with your account is correct, as invoices are automatically sent to this address. Update it if necessary.
Review Email Notifications: Check your email inbox, including spam or junk folders, for any invoice-related emails that may have been sent.
Contact Support: If you still cannot find the invoice, contact our support team. Provide details such as your order number and any relevant information to help us locate and send the invoice to you.
If you need further assistance or have any questions, please let us know!