What should I do if I receive a damaged or incorrect product?

If you receive a product that is damaged, incorrect, or incomplete, please follow these steps to address the issue:

Contact Our Quality Department: Email our quality department at quality@talbot-industry.com as soon as possible.

Provide Required Information: To facilitate a quick resolution, please include the following details in your email:

• Your full name
• Contact information (email and phone number)
• The reference number of the affected product
• Your Goliath order number
• A detailed description of the issue
• Photographic evidence of the damage or incorrect item

Our quality team will review your request and respond within 48 hours with instructions on the next steps. We are dedicated to resolving the issue promptly and ensuring your satisfaction.