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Delivery & Returns
What are the delivery times?
France (FR), Germany (DE), Belgium (BE), Netherlands (NE), Luxembourg (LU), Italy (IT): Products are typically delivered within 48 to 72 hours. This timeframe is based on standard shipping and may vary slightly depending on product availability...
How much are the shipping costs?
Shipping costs are not included in the product price and vary based on the destination and the size and weight of your order. The exact shipping fee will be calculated at checkout.
For an accurate shipping cost estimate, please enter your shipping address...
How do I know if my order has been shipped?
To determine if your order has been shipped, log in to "My Account" and select "My Dashboard." Check the status of your recent orders; if the status is marked as "Completed," it means your order has ...
What should I do if my package is lost or stolen?
If your package is lost or stolen, please follow these steps:
Contact Us: Immediately notify our customer service team. Provide your order number and details about the issue so we can assist you promptly.
File a Claim: ...
What should I do if I receive a damaged or incorrect product?
If you receive a product that is damaged, incorrect, or incomplete, please follow these steps to address the issue:
Contact Our Quality Department: Email our quality department at quality@talbot-industry.com as soon as possible.
Provide Required Information...
How to return or exchange a product?
You have just received your order, but the product does not match your need. To return a product here are the steps to follow:
1. Complete the return form below: ...
1. Complete the return form below: ...
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